Office-based

We're seeking a Sales Support Specialist to join our team and provide critical support to our sales force.

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Responsibilities:

• Assist sales team with tasks like lead generation, appointment setting, and proposal creation.

• Manage customer inquiries, provide excellent service, and resolve any issues.

• Prepare sales orders, quotes, and invoices.

• Maintain accurate sales data and reports.

Qualifications:​

• Excellent communication and interpersonal skills.

• Proficient in MS Office Suite or similar programs.

Office-based

We're looking for a talented Tech Support Specialist to join our team and provide exceptional technical assistance to our users.

You will be the first line of defense in troubleshooting and resolving a wide range of technical issues.

Responsibilities:

• Troubleshoot and diagnose technical problems: Identify the root cause of user issues related to hardware, software, or network connectivity.

• Provide technical support: Guide users through solutions via phone, email, or chat, explaining technical concepts in a clear and concise manner.​

Qualifications:

• Strong understanding of computer hardware and software, including operating systems, networking concepts, and basic troubleshooting procedures.​

• Ability to work independently and manage multiple tasks simultaneously.

• Problem-solving skills and a methodical approach to troubleshooting.

Office-based

We're on the hunt for a skilled Podcast Editor to join our team and transform our recordings into polished, binge-worthy episodes. As the Podcast Editor, you'll wield the power of audio editing software to craft a captivating listening experience for our audience.

Responsibilities:

• You'll meticulously edit raw recordings, removing unwanted sounds (ums, stutters, background noise), splicing takes for seamless flow, and weaving intros and outros for a cohesive episode.

• You'll ensure consistency with the podcast's established style and format, masterfully integrating music, sound effects, and outros to create a signature sound.

• Delivering high-quality edited episodes on time is essential. You'll ensure we maintain a consistent podcast release schedule.

Qualifications:

• Proven experience wielding digital audio workstations (DAWs) like Adobe Audition, Audacity, or Logic Pro.

• A keen ear for audio quality and a deep understanding of editing techniques (noise reduction, equalization, compression, normalization).

Office-based

In this role, you will be responsible for maintaining the company's financial records, ensuring their accuracy, and generating essential financial reports.

Responsibilities:

• Process daily financial transactions, including accounts payable, accounts receivable, bank reconciliations, and payroll (depending on company size).

• Maintain and update the general ledger by recording financial transactions in the appropriate accounts.

• Prepare accurate and timely financial statements, such as balance sheets, income statements, and cash flow statements.

• Assist with the month-end closing process, ensuring all accounts are reconciled and accurate.

• May assist with basic tax preparation tasks or collaborate with a tax accountant.​

Qualifications:

• Bachelor's degree in Accounting or Finance (preferred) or equivalent experience.

• Proven experience with accounting software 

• Excellent attention to detail and accuracy.

• Proficient in Microsoft Office Suite (Excel is a must).

Office-based

As a CSR, you'll be the first line of defense for our amazing customers, ensuring their questions are answered, concerns are addressed, and overall experience is positive.

Responsibilities:

• Become a product/service whiz: Learn the ins and outs of our offerings to confidently answer customer inquiries and troubleshoot problems.

• Communication is key: Provide exceptional customer service through phone, email, and chat interactions, using clear, concise, and friendly language.

• Problem-solving pro: Actively listen to customer concerns, diagnose issues, and efficiently implement solutions to leave them happy.

Qualifications:

• Customer service champion: A minimum of 1 year of experience in a customer service role (retail, call center, etc.) is preferred.

• Communication rockstar: Excellent verbal and written communication skills with the ability to explain complex information in a clear and understandable way.

• Active listener: A genuine interest in helping others and the ability to understand customer needs.

• Tech-savvy: Proficiency in using computers and common software applications.

• Team player: You enjoy working collaboratively in a fast-paced environment.

• Positive attitude: A smile (we can hear it over the phone!) and a can-do attitude are a must!

Office-based

We are looking for a motivated and organized individual to join our team as a Data Entry/Administrative Support Specialist.

In this role, you will be responsible for a variety of tasks to ensure the smooth operation of our office.

Responsibilities:

• Accurately enter and update data into our databases and other information systems.

• Proofread and edit data for consistency and accuracy.

• Organize and maintain digital and hard copy filing systems.

• Answer phones and emails in a professional and courteous manner.

• Schedule appointments and meetings.

• Prepare documents, presentations, and reports.

• Assist with travel arrangements and logistics.

• Perform other administrative duties as assigned.

Qualifications:

• Strong typing skills and proficiency in data entry software (e.g., Microsoft Excel, Google Sheets).

• Excellent attention to detail and accuracy.

• Ability to prioritize tasks and manage multiple deadlines effectively.

• Strong organizational and time management skills.

• Excellent communication and interpersonal skills.

• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) is a plus.

Office-based

We're looking for a skilled Recruiter to join our team and play a key role in building our company's future.

As a Recruiter, you'll be responsible for the entire recruitment lifecycle, from identifying top talent to placing them in the right roles.

Responsibilities:

• Partner with hiring managers: Collaborate with hiring managers to understand their specific needs, define job requirements, and develop compelling job descriptions.

• Source high-quality candidates: Utilize various channels like job boards, social media, professional networks, and referrals to find qualified candidates.

• Screen resumes and applications: Evaluate resumes and cover letters to identify candidates who meet the qualifications and possess the right skills and experience.

• Conduct interviews: Schedule and conduct phone, video, or in-person interviews to assess candidates' suitability for the role and company culture.

• Negotiate offers: Present offers to top candidates and negotiate salary and benefits packages.

• Maintain talent pool: Build and nurture a network of qualified candidates for future openings.

• Stay informed: Keep up-to-date on industry trends, recruitment best practices, and employment laws.

Qualifications:

• Bachelor's degree in Human Resources, Business Administration, or a related field (preferred).

• Minimum of 2 experience in recruitment.

• Strong understanding of the recruitment process, from sourcing to onboarding.

• Excellent communication and interpersonal skills, with the ability to build rapport with candidates and hiring managers.

• Proficient in applicant tracking systems (ATS) and other recruiting software.

• A keen eye for detail and a strong work ethic.