Services We Provide
What We Do

Sales Support
Agents in sales support roles assist in generating revenue by nurturing leads, following up on inquiries, and closing sales. They possess strong communication and persuasion skills to effectively convey product or service benefits, ultimately contributing to the growth and profitability of the organization.

Data Entry/Admin Support
Agents in data entry and admin support roles play a vital role in maintaining organizational efficiency by managing data entry tasks, processing documents, and providing administrative support. Their attention to detail, organizational skills, and proficiency in office software ensure accurate data management and streamlined administrative processes.

Accounting and Bookkeeping
Our skilled professionals can handle everything from day-to-day transactions to financial reporting and analysis, ensuring accuracy and compliance. By leveraging their expertise, Caliber Business Resource supports businesses in maintaining clear financial records and making informed decisions to drive growth and success

Customer Service
Customer service agents are dedicated to ensuring customer satisfaction by addressing inquiries, resolving issues, and providing support across various channels. They embody the brand’s values through empathy, problem-solving abilities, and a customer-centric approach, fostering loyalty and positive relationships with clients.

Podcast Editors
Podcast editors are skilled in editing audio content to enhance quality, clarity, and coherence. They possess technical proficiency in audio editing software, creative flair for storytelling, and attention to detail to produce engaging and professional podcasts that resonate with listeners.

Marketing Specialist
A full time Caliber Marketing Specialist can be responsible for developing and executing marketing strategies to promote products, services, or brands. They analyze market trends, identify target audiences, create marketing campaigns, and monitor performance to optimize results. Their tasks often include content creation, social media management, market research, and coordinating with sales teams to ensure alignment with business goals.

Tech Support
Tech support agents specialize in assisting customers with technical issues related to products or services. They troubleshoot problems, offer solutions, and guide users through technical processes, leveraging their expertise in technology and communication to deliver effective support and enhance customer experience.

Recruiters
Recruiters are responsible for sourcing, screening, and selecting qualified candidates to fill job openings within the organization. They manage the recruitment process from start to finish, including job posting, candidate sourcing, interviewing, and onboarding. Recruiters leverage their expertise in talent acquisition and relationship-building to attract top talent aligned with the organization’s culture and objectives.

PreQualifiers
A Prequalifier in sales is responsible for identifying and qualifying potential leads before they are passed on to the sales team. Their role involves assessing whether leads meet specific criteria, such as budget, needs, and readiness to purchase. This ensures that sales representatives focus their efforts on leads that are more likely to convert.

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